SB311: SB311 Ride Share Network Services; additional requirements upon transportation referral service providers and ride share network services relative to driver safety; provide

Georgia law already regulates ride share network services (companies like Uber and Lyft) and transportation referral services under O.C.G.A. Part 4 of Article 3 of Chapter 1 of Title 40. This bill adds new duties to that law focused on driver safety and privacy. The bill amends O.C.G.A. § 40-1-192 and § 40-1-193 to require these companies to tell drivers when the location where they are sent to pick up a ride has a violent crime rate higher than the national average, based on FBI Uniform Crime Reporting Program statistics. It also requires companies to protect the security and privacy of personal information collected from both drivers and passengers, and to set up a grievance process drivers can use to raise complaints. These same three requirements are added separately for transportation referral service providers and for ride share network services. The bill does not state a specific effective date beyond the standard process, and it repeals any conflicting laws.

• Requires transportation referral service providers to tell drivers if a pickup location has a violent crime rate above the national average, using FBI crime data.
• Applies the same violent crime rate warning requirement to ride share network services like Uber and Lyft.
• Requires both types of companies to ensure the security and privacy of personal information collected from drivers and passengers.
• Requires both types of companies to create a grievance process that drivers can use to raise complaints.
• Repeals any existing state laws that conflict with these new requirements.

Ride share drivers and passengers in Georgia, along with the companies that operate ride share network services (such as Uber and Lyft) and transportation referral services, which would face new duties around safety notifications, data privacy, and driver complaints.

Drivers would gain access to crime-rate information before heading to a pickup, plus a formal way to file complaints with the company. Riders and drivers would also get an explicit legal requirement that their personal data be kept secure and private, changing how these companies must handle that information.

• Section 1 amends O.C.G.A. § 40-1-192 to add three new duties for transportation referral service providers: crime-rate notification, data privacy protection, and a driver grievance process.
• Section 2 amends O.C.G.A. § 40-1-193 to add the identical three duties for ride share network services.
• The crime-rate notification duty is based on comparing a pickup location's violent crime rate to the national average using FBI Uniform Crime Reporting Program statistics.
• Section 3 repeals any state laws that conflict with the bill's new requirements.

1. 2025-02-28Senate Read and Referred (Senate)
2. 2025-02-27Senate Hopper (Senate)

• Randal Mangham (D, SD-055)Primary sponsor
• Harold Jones (D, SD-022)
• Nan Orrock (D, SD-036)
• RaShaun Kemp (D, SD-038)
• Sally Harrell (D, SD-040)
• Sonya Halpern (D, SD-039)
• Tonya Anderson (D, SD-043)
• Gail Davenport (D, SD-017)
• Freddie Sims (D, SD-012)
• David Lucas (D, SD-026)
• Nabilah Islam Parkes (D, SD-007)
• Nikki Merritt (D, SD-009)
• Derek Mallow (D, SD-002)
• Ed Harbison (D, SD-015)
• Michael Rhett (D, SD-033)
• Donzella James (D, SD-028)

• ride share safety
• Uber and Lyft regulation
• driver privacy
• transportation law
• crime rate notifications