House Bill 16 By: Representatives Schofield of the 63rd, McClain of the 109th, Scott of the 76th, Davis of the 87th, and Glaize of the 67th A BILL TO BE ENTITLED AN ACT To amend Title 34 of the Official Code of Georgia Annotated, relating to labor and industrial relations, so as to provide protections for warehouse distribution center workers; to provide for a short title; to provide for definitions; to require a covered employer to provide to a covered employee in a warehouse distribution center a written description of any quota or workplace surveillance; to prohibit unlawful quotas; to provide for paid break time for rest; to provide for appropriate training; to limit the collection and use of employee work speed data; to provide for record retention and cooperation with the Department of Labor; to provide for a right to request records; to provide for notice; to prohibit unlawful retaliation; to provide for a complaints process; to provide for enforcement; to provide for a private cause of action; to provide for rules and regulations; to provide for assessments and appeals; to provide for related matters; to provide for an effective date; to repeal conflicting laws; and for other purposes. BE IT ENACTED BY THE GENERAL ASSEMBLY OF GEORGIA: SECTION 1. Title 34 of the Official Code of Georgia Annotated, relating to labor and industrial relations, is amended by revising Chapter 11, which is designated as reserved, as follows: "CHAPTER 11 34-11-1. This chapter shall be known and may be cited as the 'Warehouse Worker Protection Act.' Reserved. 34-11-2. As used in this chapter, the term: (1) 'Adverse employment action' means a change by the covered employer in the compensation, terms, conditions, or privileges of the job of the covered employee that, from the perspective of a reasonable person, puts the covered employee in a materially adverse position than prior to the change, including termination, a reduction in benefits, disciplinary action, demotion, promotion, transfer, imposition of a work schedule more burdensome to the covered employee, reduction of scheduled hours, adjustment in ability for promotion, or other modifications to compensation, terms, conditions, or privileges of employment. (2) 'Commissioner' means the Commissioner of Labor. (3) 'Covered employee' means an individual who is employed by a covered employer for the performance of work at a warehouse distribution center and is subject to a quota while performing work at such center. (4) 'Covered employer' means a person that is engaged in commerce, in the production of goods for commerce, or in an enterprise engaged in commerce or in the production of goods for commerce, including a contractor, subcontractor, temporary service firm, staffing agency, independent contractor, employee leasing entity, or similar entity and that employs a covered employee for the performance of work at a warehouse distribution center. (5) 'Defined time period' means any unit of time measurement equal to or less than one day, including hours, minutes, and seconds and any fraction thereof. (6) 'Department' means the Department of Labor. (7) 'Designated employee representative' means any representative designated by a covered employee, including but not limited to an employee representative that has a collective bargaining relationship with the covered employer of the covered employee. (8) 'Employee work speed data' means information a covered employer collects, stores, analyzes, or interprets relating to the performance of work by a covered employee of the covered employer for a quota, including information with respect to the following criteria: (A) Quantities of tasks performed by the covered employee; (B) Quantities of items or materials handled or produced by the covered employee; (C) Rates or speeds of tasks performed by the covered employee; (D) Measurements or metrics of covered employee performance in relation to a quota; or (E) Time categorized with respect to the covered employee as performing tasks or not performing tasks. (9) 'Quota' means an express or implied performance standard or performance target, including such a standard or target used to rank or compare a covered employee in relation to the performance of another covered employee or in relation to the past performance of the covered employee, where: (A) A covered employee is actually or effectively assigned, required, or expected within a defined time period, with or without any reasonable accommodation provided under federal, state, or local law, to perform a quantified number of tasks or at a specified productivity speed or handle or produce a quantified amount of material without a certain number of errors or defects, and such assignment, requirement, or expectation is measured at the individual or group level for such defined time period; or (B) A covered employer categorizes, measures, records, or tallies the time a covered employee is performing and not performing tasks within a defined time period or increments of time within a defined time period. (10) 'Warehouse distribution center' means an establishment in Georgia as defined by any of the following North American Industry Classification System Codes in effect on January 1, 2025: 493, for warehousing and storage; 423, for merchant wholesalers, durable goods; 424, for merchant wholesalers, nondurable goods; 454110, for electronic shopping and mail-order houses; and 492110, for couriers and express delivery services. (11) 'Workplace surveillance' means any surveillance by a covered employer, whether on duty or off duty, with respect to a covered employee, including the detection, monitoring, interception, collection, exploitation, preservation, protection, transmission, or retention of data concerning activities or communications with respect to the covered employee, including through the use of a product or service marketed, or that can be used, for such purposes, such as a computer, telephone, wire, radio, camera, sensor, electromagnetic, photoelectronic, handheld or wearable device, or photo-optical system. 34-11-3. (a) A covered employer shall provide to each covered employee a written description of each quota to which each covered employee is subject, including but not limited to: (1) The quantified number of tasks to be performed or materials to be produced or handled or other performance measures within the defined time period for the quota; (2) Any potential discipline or adverse employment action that could result from failure to meet the quota; (3) How performance targets or performance standards for the quota are calculated; (4) Whether there is any incentive or bonus program associated with meeting or exceeding the quota and, if applicable, how the incentive or bonus program operates; and (5) How the quota is monitored, including a description of what employee work speed data are being collected; how the employee work speed data are being collected, including a description of any workplace surveillance technology used on the covered employee by the covered employer; where and when the employee work speed data are being collected; the frequency of the collection; where the storage of the employee work speed data is located; the business purposes for which the employee work speed data are being used; and the identity of any third party used for such workplace surveillance, to which data from such workplace surveillance is transferred, and from which data of the covered employee is or may be purchased or acquired. (b) A covered employer shall provide the written description required under subsection (a) of this Code section as follows: (1) To a covered employee upon hire; (2) To all covered employees no later than July 1, 2025; (3) To a covered employee not less than two days prior to a change that results in a different quota than the most recent written description provided to the covered employee; and (4) To a covered employee prior to and when a covered employer takes an adverse employment action against the covered employee in whole or in part for failure to meet a quota. (c) The written description required under this Code section shall be understandable, in plain language, and either in the covered employee's preferred language or in the language the covered employer regularly uses to communicate with the covered employee. 34-11-4. (a) A covered employer shall not require a covered employee to meet a quota that: (1) Prevents compliance with any meal breaks, rest periods, or other breaks required by federal, state, or local law; compliance with health and safety provisions required by federal, state, or local law; the use of bathroom facilities, including reasonable travel time to and from bathroom facilities; or compliance with a covered employee's right to reasonable accommodations or nondiscrimination as required by federal, state, or local law; (2) Measures the total output or performance for the covered employee over an increment of time that is shorter than one day or measures and evaluates the output or performance of a covered employee during any paid or unpaid break to which the covered employee is entitled; (3) Is based solely on ranking the performance of the covered employee in relation to the performance of another covered employee or in relation to the past performance of that covered employee; or (4) Is based on continuously measuring, recording, or tallying increments of time within a defined time period during which a covered employee is or is not doing a particular activity. (b) A covered employer shall not take an adverse employment action against a covered employee for failure to meet a quota that violates subsection (a) of this Code section or for failure to meet a quota for which the covered employee did not receive the written description required under Code Section 34-11-3. 34-11-5. (a) A covered employer shall provide to each covered employee not less than one 15 minute paid break time every four hours of work, to be paid at the regular rate at which the covered employee is employed. (b) A covered employer shall not retaliate against a covered employee for requesting or taking the paid break time provided for in subsection (a) of this Code section. (c) A covered employer shall provide information or training to all covered employees on the following: (1) The name of each individual on the covered employer's safety committee; (2) The warehouse distribution center's ergonomic program; (3) The early signs and symptoms of musculoskeletal injuries and the procedures for reporting them; (4) The procedures for reporting injuries, incidents, and other hazards; and (5) Any requirements the Commissioner provides by rule. (d) The training in subsection (c) of this Code section shall be provided to a new hire prior to starting work and to covered employees no later than July 1, 2025, and as such training is updated but not less than annually thereafter. 34-11-6. (a) A covered employer shall not collect, use, maintain, or transfer data regarding a covered employee to establish, maintain, or use employee work speed data except as strictly necessary to monitor the compliance of the covered employee with a quota. (b) A covered employer shall not disclose any information collected on a covered employee with respect to a quota to any other covered employee except as strictly necessary to fulfill a specific and reasonable business rationale of the covered employer. 34-11-7. (a) A covered employer shall establish, maintain, and preserve contemporaneous, true, and accurate records of the following: (1) The employee work speed data for each covered employee; (2) The aggregate employee work speed data for covered employees at the same warehouse distribution center; and (3) The written descriptions of the quotas a covered employee was provided. (b) The records provided for in subsection (a) of this Code section shall be maintained and preserved throughout the duration of each covered employee's period of employment and shall be made available to the Commissioner upon request. (c) The records provided for in subsection (a) of this Code section relating to the six-month period prior to the date of the covered employee's separation shall be preserved for at least three years subsequent to the date of such employee's separation and shall be made available to the Commissioner upon request. (d) A covered employer shall enable a covered employee to supplement the employee work speed data for the covered employee by recording any reason the covered employee provides for any defined time period during which the covered employee was not performing work related tasks. (e) A covered employer shall enable a covered employee to review and request correction of the employee work speed data for such employee, and a covered employer shall investigate and determine whether the employee work speed data for such employee is inaccurate. A covered employer shall promptly correct any inaccurate data, notify the covered employee of the determination and correction, review and adjust any adverse employment action that was partially or solely based on the inaccurate data, and notify the covered employee of the adjustment. (f) Nothing in this Code section shall require a covered employer to keep records provided for in this Code section if such employer does not use quotas or monitor employee work speed data. 34-11-8. (a) A current covered employee has the right to request a written description of each quota to which the covered employee is subject, a copy of the employee work speed data for the covered employee, and a copy of the prior six months of aggregate employee work speed data for similar employees at the same warehouse distribution center. (b) A former covered employee has the right to request within three years subsequent to the date of separation from a covered employer a written description of the quota for the covered employee at the date of separation, a copy of the employee work speed data for the covered employee the six months prior to the date of separation, and a copy of aggregate employee work speed data for similar employees at the same warehouse distribution center for the six months prior to the date of separation. (c) The records requested pursuant to this Code section shall be provided at no cost to the current or former covered employee. (d) A covered employer shall provide any records requested pursuant to this Code section as soon as practicable, provided that the requested written descriptions of the quota shall be provided no later than two business days following the date of the receipt of the request and the requested personal work speed data and aggregated work speed data shall be provided no later than seven business days following the date of the receipt of the request. (e) Any records provided under this Code section shall be understandable, in plain language, and either in the covered employee's preferred language or in the language the covered employer regularly uses to communicate with such covered employee. (f) Nothing in this Code section shall require a covered employer to use quotas or monitor employee work speed data or to provide such information if such employer does not otherwise use quotas or monitor such information. 34-11-9. (a) No later than July 1, 2025, and upon hire, a covered employer shall provide written notice regarding the rights of covered employees under this chapter to each covered employee. (b) No later than July 1, 2025, a covered employer shall display a notice regarding the rights of covered employees under this chapter in a conspicuous and accessible location in the warehouse distribution center of the covered employer. (c) The notices required under this Code section shall be understandable, in plain language, and either in the covered employee's preferred language or in the language the covered employer regularly uses to communicate with such covered employee. (d) The Commissioner shall provide for the design and content of the notices by rule. 34-11-10. (a) A covered employer shall not discharge, retaliate, discriminate, or take an adverse employment action against a covered employee for exercising or for being perceived as exercising a right conferred under this chapter. (b) A covered employer shall not prevent a covered employee from exercising a right under this chapter or take an action that might reasonably deter a covered employee from asserting a right conferred under this chapter. (c) The protections provided under this Code section shall apply to any covered employee who mistakenly but in good faith alleges a violation under this chapter. A complaint or other communication by a covered employee may be the exercise of a protected right under this Code section regardless of whether the complaint or communication is in writing or makes explicit reference to anything in this chapter. (d) If a covered employer takes an adverse employment action against a covered employee within 90 days of the covered employee engaging or attempting to engage in a protected activity, such action shall establish a rebuttable presumption that the action is an adverse employment action in violation of this Code section. Such presumption may be rebutted by clear and convincing evidence that the covered employer took such action for other permissible reasons and was not motivated by the covered employee's engaging or attempting to engage in a protected activity. 34-11-11. (a) No later than July 1, 2025, the Commissioner shall implement and maintain a streamlined process for accepting, evaluating, and responding to complaints regarding violations of this chapter. Such process shall be posted on the department's website in a prominent location. (b) Any covered employee or his or her designated employee representative may file with the department a complaint alleging a violation of this chapter and requesting an investigation of such complaint. The department shall not investigate an alleged violation that occurred more than three years before the date that the complaint was filed. After an investigation, the Commissioner shall issue either a citation and notice of assessment or a determination of compliance to the covered employee and the covered employer detailing such finding. (c) The department may request a covered employer perform a self-audit of records or may initiate an examination without a complaint to ensure compliance with this chapter. When the examination is made by an examiner who is not a regular employee of the department, the person examined shall pay the reasonable charges for such services. After review of documentation from a self-audit or an examination, the Commissioner shall issue either a citation and notice of assessment or a determination of compliance to the covered employer detailing such finding. (d)(1) An individual or his or her designated employee representative may institute a civil action in superior court within three years of an alleged violation. To prevail, the claimant must establish by a preponderance of the evidence that the protected action was a motivating factor for retaliation. (2) In any action brought pursuant to this subsection, the court may order any or all of the following relief in favor of the prevailing claimant: (A) An injunction restraining the continued violation; (B) Reinstatement of the claimant to the same or equivalent position held before the retaliation; (C) Reinstatement of full fringe benefits and seniority rights; (D) Compensation for lost wages, benefits, and other remuneration; (E) Any other relief allowable by law; and (F) Reasonable attorney's fees, court costs, and expenses. 34-11-12. (a) The Commissioner shall promulgate rules and regulations necessary to implement the provisions of this chapter and shall be authorized to enforce the provisions of this chapter and to assess civil penalties, in compliance with the requirements of Chapter 13 of Title 50, the 'Georgia Administrative Procedure Act.' (b) The Commissioner shall have the authority to impose an assessment of up to $2,000.00 for each and every act in violation of this chapter or the rules, regulations, or orders of the Commissioner, unless the Commissioner designates an act as a serious, willful, or repeated violation, in which case the assessment imposed may be increased to an amount up to $5,000.00 for each and every act in violation. (c) Any person aggrieved by an order or an act of the Commissioner under this chapter may, within 15 days of notice thereof, request a hearing before an administrative law judge of the Office of State Administrative Hearings, pursuant to Chapter 13 of Title 50, the 'Georgia Administrative Procedure Act.' (d) It shall be the duty of the Attorney General and the district attorneys of their respective judicial circuits, upon request of the Commissioner or any of his or her authorized representatives, to prosecute any violation of the law which is made the duty of the Commissioner to enforce." SECTION 2. This Act shall become effective upon its approval by the Governor or upon its becoming law without such approval. SECTION 3. All laws and parts of laws in conflict with this Act are repealed.