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Senate · Passed · 2025-2026 Regular Session

SB 439: "Fair Business Practices Act of 1975"; regulation of referral agencies for assisted living communities and personal care homes; provide

Last action July 1, 2026 · Effective Date

A Georgia Senate bill would require referral agencies that connect people with assisted living communities and personal care homes to disclose their fees and business relationships before making a referral, and to verify licensing.

Read the full bill text

These buttons carry the bill's own text, not the summaries below. Copy for LLM, View as markdown, and Send to AI use the Markdown version: the text as filed, then the summaries under a heading that names them as ours. View raw is the text alone.

The summaries below were written by an AI model (claude-sonnet-5) from the text of the bill and are not part of it. Quote the text, not the summary. The stored text is the Enrolled version, the latest the General Assembly's website lists.

In plain language

Referral agencies help families find assisted living communities and personal care homes, often getting paid a fee by the facility rather than the family. Georgia law did not previously regulate these referral services directly. This bill adds a new section to the state's Fair Business Practices Act (O.C.G.A. § 10-1-393.22) that sets rules for how referral agencies must operate. Under the bill, a referral agency must clearly tell a prospective resident or their representative what services it offers, any financial or ownership ties it has to the facilities it recommends, that it is paid by the facility, that its list may not cover every option, and that the resident can cancel its services at any time. The agency must get an acknowledgment that this disclosure was received and keep a record of it. Referral agencies cannot collect a fee from a facility unless that acknowledgment was provided, and referrals expire after 24 months unless renewed. The Attorney General, not private lawsuits, enforces these rules.

What the bill does

  • Creates a new legal category called a referral agency, defined as a business paid by an assisted living community or personal care home to send them prospective residents.
  • Requires referral agencies to disclose their services, financial ties to facilities, fee arrangements, and the limits of their referral lists before or when making a referral.
  • Requires referral agencies to obtain and keep a written, electronic, or verbal acknowledgment that the prospective resident received the required disclosures.
  • Bars referral agencies from collecting a fee from a facility unless the disclosure acknowledgment was provided, or if more than 24 months passed since the referral without a renewal.
  • Gives prospective residents the right to cancel a referral agency's services at any time by written or electronic notice.
  • Assigns enforcement solely to the Georgia Attorney General, specifically excluding private lawsuits under the Fair Business Practices Act's private right of action provision.

Who it affects

Referral agencies that connect prospective residents with assisted living communities or personal care homes, the facilities themselves, prospective residents and their families or authorized representatives, and the Georgia Attorney General's office, which would enforce the new rules.

Why it matters

Families searching for senior housing often rely on referral services without knowing those services are paid by the facilities they recommend. The bill would require agencies to reveal financial relationships and fees upfront, giving families clearer information before choosing a home for a loved one.

Key provisions

  • Section 1 adds new Code Section 10-1-393.22, defining terms like 'referral agency,' 'assisted living community,' 'personal care home,' and 'resident.'
  • Subsection (b) lists five specific disclosures a referral agency must make to a prospective resident, including fee arrangements and relationships with facilities.
  • Subsection (c) requires the referral agency to obtain and retain an acknowledgment that the disclosures were received, but clarifies this creates no contractual obligation.
  • Subsection (d) prohibits referral agencies from charging facilities a fee without a documented disclosure acknowledgment, and sets a 24-month expiration on referrals unless renewed.
  • Subsection (e) lets a resident or representative terminate the referral agency's services at any time.
  • Subsection (f) limits enforcement to the Attorney General and expressly blocks private lawsuits under Code Section 10-1-399.
  • Section 2 repeals any conflicting laws.

From the bill

“'Referral agency' means an individual or entity that provides referrals to an assisted living community or personal care home of a prospective resident for a fee that is collected from the assisted living community or personal care home.”

This is the bill's core definition of the businesses it regulates.

“Enforcement of this Code section shall only be by public enforcement by the Attorney General pursuant to this part and shall not be enforceable through a private right of action under Code Section 10-1-399.”

This limits who can enforce the new disclosure rules to the state Attorney General.

Discussed in meetings (14)

The House and Senate meetings that took this bill up, from their machine transcripts. Each account was written by Georgia Commons with AI and is not part of the record; the video is what was said.

  1. Senate Health and Human Services Committee, February 9, 2026

    From 0:19:36 · Watch on the General Assembly's Vimeo channel

    Summary by Georgia Commons: The sponsor said the bill would require referral-fee disclosures, residents’ confirmation that they used an agency, documentation before collecting fees, a 12-month fee deadline and verification of facilities’ licenses. A Georgia Senior Living Association witness said families may not realize recommendations cover only paying facilities. Answering members’ questions, the witness said facilities generally pay fees of 70% to 120% of the first month’s charges, and federal restrictions for skilled nursing do not cover private-pay assisted living. A Great Oaks administrator said families sometimes mistake referral websites for the facility’s own site. Another community manager said fees had reached about $8,000 per resident. A Phoenix Senior Living witness described three agencies claiming nearly $20,000 for one resident and supported facility-paid fees with upfront disclosure. A Senior Provisions owner opposed the draft’s paperwork requirements during emergencies and requested at least 24 months for referrals. A CarePatrol owner said required signatures could undermine trust and questioned relying on a state licensing website they described as outdated. An Oasis Senior Advisors owner said their agency already discloses payment and also recommends nonpaying facilities. A committee member requested research into Georgia’s anti-kickback law. An association witness said about eight states have similar legislation. No amendment or substitute was offered, and no vote occurred. The chair requested proposed changes by noon the next day and suggested a possible Wednesday return. Another member urged both sides to negotiate.

  2. Senate Health and Human Services Committee, February 23, 2026

    From 0:35:55 · Watch on the General Assembly's Vimeo channel

    Summary by Georgia Commons: The sponsor presented a substitute addressing referral-fee disputes involving assisted living communities and personal care homes, including duplicate referrals and claims made long after initial contact. The sponsor said it replaces a 36-month referral period with 12 months plus another 12 after resubmission, and requires agencies to retain residents' or representatives' written, electronic or verbal acknowledgment of fee disclosure. The sponsor said fees would come from facilities, not residents. Asked about unpaid fees, the sponsor said agencies could enforce their contracts in court. Asked about duplicate fees, the sponsor said recorded referrals would establish which agency referred first. One member questioned the evidence of consumer harm. Other members questioned removing a requirement to check Department of Community Health information about facilities. A Georgia Senior Living Association witness said that requirement was removed during negotiations at some referral agencies' request. The chair acknowledged that the substitute did not require those checks. Members also questioned disclosure timing, documenting verbal acknowledgment and enforcement. Speakers said disclosure would occur upfront, verbal acknowledgment could be recorded in notes, and enforcement would fall to the attorney general's consumer protection office. The committee approved the substitute 8-1.

  3. Senate Rules Committee, March 3, 2026

    From 0:21:10 · Watch on the General Assembly's Vimeo channel

    Summary by Georgia Commons: The sponsor said SB 439 would regulate referral payments for placements in privately paid assisted living facilities, Alzheimer’s care units and similar settings. The sponsor said the proposal concerned placement fees and did not apply to care paid for with government funds. Members selected it for the calendar as part of the approved slate.

  4. Senate Rules Committee, March 5, 2026

    From 1:21:40 · Watch on the General Assembly's Vimeo channel

    Summary by Georgia Commons: The chair listed SB 439 among bills carried over from the previous day for return to the floor calendar. Its provisions were not discussed. The committee unanimously approved the calendar package.

  5. Senate floor session, March 6, 2026 (legislative day 28, part 1)

    From 3:35:00 · Watch on the General Assembly's Vimeo channel · Confirmed by the bill's status history (Senate Third Read)

    Summary by Georgia Commons: The sponsor said SB 439 would regulate referral agencies that place people in privately paid senior living settings and make referral arrangements more transparent. The sponsor said referral agencies commonly receive about one month's rent for a placement and described the measure as clarifying referral and payment timeframes. The clerk described disclosure requirements and verification that referred facilities are licensed. The sponsor said representatives of senior living facilities and referral agencies had agreed on the language. An amendment revised definitions and removed language about charging and collecting fees from the bill's caption. No questions or opposing speeches followed. The Senate adopted the amendment and committee substitute, then passed the bill, 53 to 0.

  6. House Health Committee, March 16, 2026

    From 0:21:14 · Watch on the General Assembly's Vimeo channel

    Summary by Georgia Commons: The sponsor said the bill would set rules for private-pay senior living referrals, addressing disputes over fees and competing referrals. The sponsor described coverage of facilities with more than 25 beds, a 24-month referral limit and confirmation requirements. The sponsor said fees commonly equal one month’s rent, potentially exceeding $10,000. A Georgia Senior Living Association witness supported the bill, citing delayed invoices and confusion when relatives separately seek placement help. The witness said agencies must disclose that contracted communities pay them, other options may be more appropriate, and families may stop using their services. One member questioned proof of verbal disclosures. The sponsor said agencies must retain documentation and facilities must acknowledge referrals within three days. On competing referrals, the sponsor said the first referral with written confirmation would receive the fee; a member helping present the bill added that a contract with the facility is necessary. Asked about enforcement, the sponsor distinguished ordinary contract disputes from enforcement of the bill. Presenters said only the attorney general could enforce its requirements, including through the Consumer Protection Division, and said that restriction reflected negotiations among the parties. The committee unanimously approved the bill as passed by the Senate, with no amendments offered.

  7. House Rules Committee, March 19, 2026

    From 0:59:50 · Watch on the General Assembly's Vimeo channel

    Summary by Georgia Commons: The presenter said the bill would establish protections for seniors in dealings between referral agencies and assisted or independent living communities. The presenter said it would clarify information sharing, fee distribution and reporting deadlines. There were no questions. The committee later placed the bill on the Legislative Day 34 calendar without voiced opposition.

  8. House floor session, March 19, 2026 (legislative day 34)

    From 2:02:53 · Watch on the General Assembly's Vimeo channel · Confirmed by the 2026 House Journal, p. 2870

    Summary by Georgia Commons: The House sponsor said SB 439 would make senior-living referrals more transparent by informing consumers that referral agencies receive fees. The sponsor said the oldest baby boomers were turning 80 and more consumers were seeking senior-living care and housing. According to the sponsor, providers, the Georgia Senior Living Association, and referral agencies had agreed on the changes. There were no questions. The House passed the bill, 168 to 0.

Status timeline

  1. 2026-07-01Effective Date
  2. 2026-05-11Act 510
  3. 2026-05-11Senate Date Signed by Governor (Senate)
  4. 2026-04-10Senate Sent to Governor (Senate)
  5. 2026-03-19House Passed/Adopted (House)
  6. 2026-03-19House Third Readers (House)
  7. 2026-03-18House Committee Favorably Reported (House)
  8. 2026-03-10House Second Readers (House)
Show full history (15 actions)
  1. 2026-03-09House First Readers (House)
  2. 2026-03-06Senate Passed/Adopted By Substitute (Senate)
  3. 2026-03-06Senate Third Read (Senate)
  4. 2026-02-25Senate Read Second Time (Senate)
  5. 2026-02-24Senate Committee Favorably Reported By Substitute (Senate)
  6. 2026-02-02Senate Read and Referred (Senate)
  7. 2026-01-29Senate Hopper (Senate)

Sponsors

  • Shawn Still (R, SD-48)Primary sponsor
  • Russ Goodman (R, SD-8)
  • Max Burns (R, SD-23)
  • Drew Echols (R, SD-49)
  • John LaHood (R, HD-175)

Votes

  1. PassedSenate voteMarch 6, 2026

    53 yea, 0 nay (2 not voting, 0 excused)

    PASSAGE BY SUBSTITUTE: Senate Vote #652

  2. PassedHouse voteMarch 19, 2026

    168 yea, 0 nay (3 not voting, 5 excused)

    PASSAGE: House Vote #727

Topics

  • assisted living
  • personal care homes
  • senior housing
  • consumer protection
  • referral agencies

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SB439: "Fair Business Practices Act of 1975"; regulation of referral agencies for assisted living communities and personal care homes; provide | Georgia Commons