---
title: O.C.G.A. § 20-2-989.5. Legislative intent; adoption of complaints policy.
collection: code
id: 20-2-989.5
cite_as: O.C.G.A. § 20-2-989.5 (2025)
canonical_url: https://georgiacommons.org/code/20-2-989.5
md_url: https://georgiacommons.org/code/20-2-989.5.md
text_url: https://georgiacommons.org/code/20-2-989.5/text
source_url: https://www.legis.ga.gov/api/document/docs/default-source/joint-features-document-library/t20-ch1-2a-(v17)-2022-pdf.pdf?sfvrsn=9db936c6_0#page=823
date: 2025
status: active
corpus_version: 2025-supplement-89aa39ab3c68
license: CC0-1.0
publisher: Georgia Commons, an independent project of Georgia Civic Data. Not the State of Georgia. Not legal advice.
up: https://georgiacommons.org/code/20-2.md
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index: https://georgiacommons.org/code/index.md
version: the only printed version
in_force: true
current_through: Including Acts of the 2025 Regular Session of the General Assembly
heading_path: EDUCATION / ELEMENTARY AND SECONDARY EDUCATION / TEACHERS AND OTHER SCHOOL PERSONNEL / COMPLAINTS POLICY
---

# O.C.G.A. § 20-2-989.5. Legislative intent; adoption of complaints policy.

(a) It is the intent of this part to resolve problems at the lowest possible organizational level with a minimum of conflict and formal proceedings so that good morale may be maintained, effective job performance may be enhanced, and the citizens of the community may be better served. These procedures require local units of administration to implement a simple, expeditious, and fair process for resolving problems at the lowest administrative level.

(b) It shall be the duty of all local units of administration to adopt a complaints policy for certified personnel that shall contain the definitions and standards provided in this part.

## History

Code 1981, § 20-2-989.5, enacted by Ga. L. 1992, p. 3303, § 1.