---
title: O.C.G.A. § 33-20E-12. Regulation; contracting with resolution organizations.
collection: code
id: 33-20E-12
cite_as: O.C.G.A. § 33-20E-12 (2025)
canonical_url: https://georgiacommons.org/code/33-20E-12
md_url: https://georgiacommons.org/code/33-20E-12.md
text_url: https://georgiacommons.org/code/33-20E-12/text
source_url: https://www.legis.ga.gov/api/document/docs/default-source/joint-features-document-library/t33-ch1-22-(v24)-pdf.pdf?sfvrsn=7cbbe9cb_0#page=200
date: 2025
status: active
corpus_version: 2025-supplement-89aa39ab3c68
license: CC0-1.0
publisher: Georgia Commons, an independent project of Georgia Civic Data. Not the State of Georgia. Not legal advice.
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version: the only printed version
in_force: true
current_through: Including Acts of the 2025 Regular Session of the General Assembly
heading_path: INSURANCE / SURPRISE BILLING CONSUMER PROTECTION ACT
---

# O.C.G.A. § 33-20E-12. Regulation; contracting with resolution organizations.

The Commissioner shall promulgate rules implementing an arbitration process requiring the Commissioner to select one or more resolution organizations to arbitrate certain claim disputes between insurers and out-of-network providers or facilities. The Commissioner may promulgate such other rules as reasonably necessary to facilitate the arbitration process. Prior to proceeding with such arbitration, the Commissioner shall allow the parties 60 days from the date the Commissioner received the request for arbitration to negotiate a settlement. The parties shall timely notify the Commissioner of the result of such negotiation. If within 60 days of the date that the Commissioner received the request for arbitration, the parties have neither agreed upon a settlement nor agreed that more time is needed to negotiate a settlement, or both, or either party has failed to notify the Commissioner of such settlement or need for additional time to negotiate, the Commissioner shall within five days, refer the dispute to a resolution organization. The department shall contract with one or more resolution organizations by July 1, 2021, to review and consider claim disputes between insurers and out-of-network providers or facilities as such disputes are referred by the Commissioner.

## History

Code 1981, § 33-20E-12, enacted by Ga. L. 2020, p. 210, § 1/HB 888; Ga. L. 2023, p. 304, § 7/HB 295, effective July 1, 2023.

## Amendments

The 2023 amendment, effective July 1, 2023, added the present second sentence, substituted “allow the parties 60 days” for “allow the parties 30 days” in the present third sentence, deleted the former fourth sentence, which read: “If the parties have not notified the Commissioner of such result within 30 days of the date that the Commissioner received the request for arbitration, the Commissioner shall refer the dispute to a resolution organization within five days.”, and added the present fifth sentence.