33-46-8. Expiration and renewal of certificate.

A certificate shall expire on the second anniversary of its effective date unless the certificate is renewed for a two-year term as provided in this Code section.#

Before the certificate expires but no sooner than 90 days prior to such expiration, a certificate may be renewed for an additional two-year term if the applicant:#

1. (1)

   Otherwise is entitled to the certificate;#

2. (2)

   Pays to the Commissioner the renewal fee as provided in Code Section 33-8-1;#

3. (3)

   Submits to the Commissioner:#

   1. (A)

      A renewal application on the form that the Commissioner requires; and#

   2. (B)

      Satisfactory evidence of compliance with any requirements established by the Commissioner for certificate renewal; and#

4. (4)

   1. (A)

      Establishes and maintains a complaint system which has been approved by the Commissioner and which provides reasonable procedures for the resolution of written complaints initiated by covered persons or healthcare providers concerning utilization review;#

   2. (B)

      Maintains records of such written complaints for five years from the time the complaints are filed and submits to the Commissioner a summary report at such times and in such format as the Commissioner may require; and#

   3. (C)

      Permits the Commissioner to examine the complaints at any time.#