---
title: O.C.G.A. § 37-2-39. Notice of complaint procedure.
collection: code
id: 37-2-39
cite_as: O.C.G.A. § 37-2-39 (2025)
canonical_url: https://georgiacommons.org/code/37-2-39
md_url: https://georgiacommons.org/code/37-2-39.md
text_url: https://georgiacommons.org/code/37-2-39/text
source_url: https://www.legis.ga.gov/api/document/docs/default-source/joint-features-document-library/t37-t39-(v28)-2021-pdf.pdf?sfvrsn=c6b9c518_0#page=123
date: 2025
status: active
corpus_version: 2025-supplement-89aa39ab3c68
license: CC0-1.0
publisher: Georgia Commons, an independent project of Georgia Civic Data. Not the State of Georgia. Not legal advice.
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version: the only printed version
in_force: true
current_through: Including Acts of the 2025 Regular Session of the General Assembly
heading_path: MENTAL HEALTH / ADMINISTRATION OF MENTAL HEALTH, DEVELOPMENTAL DISABILITIES, ADDICTIVE DISEASES, AND OTHER DISABILITY SERVICES / ADMINISTRATION OF MENTAL DISABILITY SERVICES / OFFICE OF DISABILITY SERVICES OMBUDSMAN
---

# O.C.G.A. § 37-2-39. Notice of complaint procedure.

The ombudsman shall prepare and distribute to each services provider in the state a written notice describing the procedure to follow in making a complaint, including the address and telephone number of the office and the ombudsman. The administrator or person in charge of such services provider shall give the written notice required by this Code section to each consumer who receives disability services from such services provider and the consumer’s guardian, parent of a minor consumer, or health care agent, if any, upon first providing such disability services. The administrator or person in charge of such services provider shall also post such written notice in conspicuous public places in the facility, premises, or property in which disability services are provided in accordance with procedures provided by the ombudsman and shall give such notice to any consumer and his or her guardian, parent of a minor consumer, or health care agent, if any, who did not receive it upon the consumer’s first receiving disability services.

## History

Code 1981, § 37-2-39, enacted by Ga. L. 2008, p. 133, § 3/HB 535.