(a) The office may, after providing at least 30 days prior written notice to a participant, cancel the certification of a participant in any of the following circumstances: (1) The participant’s legal name or contact information changes, unless the participant provides the office with prior written notice of such change; (2) Mail forwarded by the office to the participant’s confidential address is returned as undeliverable by the United States Postal Service for 60 or more days; (3) The participant is no longer eligible for the program; (4) The participant requests to withdraw from the program pursuant to Code Section 50-18-151; (5) The participant files a notarized request for cancellation on a form prescribed by the office; or (6) The participant fails to file a renewal application pursuant to Code Section 50-18-151. (b) The office shall cancel a participant’s certification if the participant’s renewal application or application for continuance contains false information.