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House · Passed · 2025-2026 Regular Session

HB 399: Property; require certain residential landlords to have in-state staff to manage tenant communications

Last action July 1, 2025 · Effective Date

House Bill 399 would require out-of-state landlords who own single-family or duplex rental homes in Georgia to have a licensed broker, and an in-state staff member if that broker doesn't live in Georgia, to handle tenant maintenance complaints.

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In plain language

Currently, tenants and local code enforcement officers in Georgia don't always have an easy way to identify or reach the company managing a rental property, especially when the landlord lives out of state. This bill changes that in a few ways. First, it lets code enforcement officers who have probable cause of a code violation ask a tenant for the name, license number, and contact information of a licensed property manager. Second, it creates a new requirement (O.C.G.A. § 44-7-25) that any landlord who does not live in Georgia but owns or operates single-family or duplex rental homes here must hire a licensed real estate broker, and if that broker also lives outside Georgia, the broker must have at least one staff member physically located in Georgia to receive and handle tenant communications about maintenance and other property issues. The bill also narrows who is exempt from Georgia's real estate licensing law (O.C.G.A. § 43-40-29), removing an exemption that let owners use a self-managed employee or management company to avoid licensing requirements, while adding a narrower exemption for family members and LLC officers. It does not include a separate effective date section, so it would take effect once signed into law.

What the bill does

  • Lets code enforcement officers, when they have probable cause of a code violation, require a tenant to hand over the property manager's name, license number, and contact information.
  • Requires any landlord who does not live in Georgia and who owns single-family or duplex rental homes in the state to hire a licensed real estate broker to manage the property.
  • Requires that broker, if the broker also lives outside Georgia, to employ at least one Georgia-based staff member to handle tenant maintenance communications.
  • Removes two existing exemptions from real estate licensing law for owner-managed or company-managed rental property, so those out-of-state landlords can no longer use them to avoid hiring a licensed broker.
  • Adds new, narrower exemptions to the licensing law for an owner's family members and for officers of a limited liability company that owns the property.

Who it affects

Out-of-state landlords who own single-family or duplex rental homes in Georgia, the licensed real estate brokers and property managers they must hire, tenants of those properties, local code enforcement officers, and property owners who currently rely on self-managed or company-managed exemptions from real estate licensing law.

Why it matters

Tenants dealing with maintenance problems or code violations at homes owned by out-of-state landlords would gain a Georgia-based contact required to respond to their complaints. Local governments would also gain a way to identify licensed property managers during code violation investigations, though only when there's already probable cause of a violation.

Key provisions

  • Section 1 amends O.C.G.A. § 36-74-30(b) so that when there is probable cause of a code violation on a property managed by a licensed real estate professional, the tenant must provide that manager's name, license number, and contact information to a code enforcement officer upon request.
  • Section 2 creates new O.C.G.A. § 44-7-25, requiring non-resident landlords of single-family or duplex rentals in Georgia to employ a licensed broker, and requiring that broker to have at least one Georgia-based staff member if the broker does not live in the state.
  • Section 2 also strips those non-resident landlords of two existing exemptions (paragraphs 7 and 8 of O.C.G.A. § 43-40-29(a)) from real estate licensing requirements.
  • Section 3 revises O.C.G.A. § 43-40-29(a) by removing the exemption for owners who manage property through a full-time employee or a management company with controlling ownership, and removing the separate full-time-employee exemption entirely.
  • Section 3 adds new exemption language covering an owner's family members (as defined by Real Estate Commission rules) and officers of a limited liability company that owns the property.
  • Section 4 repeals any conflicting laws.

From the bill

“shall employ at least one person, to be located within this state, who shall be responsible for receiving, coordinating, managing, and responding to communications from tenants of such landlord related to maintenance and other issues related to such properties.”

This is the bill's core requirement that non-resident landlords have someone in Georgia to handle tenant complaints.

“upon request of a code enforcement officer, the tenant of such property shall provide the name, license number, and contact information for the property manger.”

This lets code enforcement officers get property manager contact details from tenants during code violation investigations.

Status timeline

  1. 2025-07-01Effective Date
  2. 2025-05-14Act 315
  3. 2025-05-14House Date Signed by Governor (House)
  4. 2025-04-10House Sent to Governor (House)
  5. 2025-04-04House Agreed Senate Amend or Sub (House)
  6. 2025-04-04Senate Passed/Adopted By Substitute (Senate)
  7. 2025-04-04Senate Third Read (Senate)
  8. 2025-04-04Senate Taken from Table (Senate)
Show full history (24 actions)
  1. 2025-04-02Senate Tabled (Senate)
  2. 2025-04-02Senate Third Read (Senate)
  3. 2025-04-02Senate Taken from Table (Senate)
  4. 2025-03-31Senate Tabled (Senate)
  5. 2025-03-21Senate Read Second Time (Senate)
  6. 2025-03-20Senate Committee Favorably Reported By Substitute (Senate)
  7. 2025-03-04Senate Read and Referred (Senate)
  8. 2025-03-03House Passed/Adopted By Substitute (House)
  9. 2025-03-03House Third Readers (House)
  10. 2025-02-28House Committee Favorably Reported By Substitute (House)
  11. 2025-02-27House Withdrawn, Recommitted (House)
  12. 2025-02-27House Committee Favorably Reported By Substitute (House)
  13. 2025-02-19House Withdrawn, Recommitted (House)
  14. 2025-02-13House Second Readers (House)
  15. 2025-02-12House First Readers (House)
  16. 2025-02-11House Hopper (House)

Sponsors

  • Mary Margaret Oliver (D, HD-84)Primary sponsor
  • Phil Olaleye (D, HD-59)
  • Rhonda Burnough (D, HD-77)
  • Shaw Blackmon (R, HD-146)
  • Spencer Frye (D, HD-122)
  • Joseph Gullett (R, HD-19)
  • Max Burns (R, SD-23)

Votes

  1. PassedHouse voteMarch 3, 2025

    163 yea, 4 nay (6 not voting, 7 excused)

    PASSAGE: House Vote #136

  2. PassedSenate voteApril 4, 2025

    41 yea, 9 nay (4 not voting, 2 excused)

    PASSAGE BY SUBSTITUTE: Senate Vote #464

  3. PassedHouse voteApril 4, 2025

    159 yea, 5 nay (5 not voting, 11 excused)

    Agree to Senate Substitute: House Vote #447

Topics

  • landlord-tenant law
  • rental property management
  • real estate licensing
  • code enforcement
  • out-of-state landlords

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